At Rocky’s Groomers, your privacy and your pet’s information are very important to us. This Privacy Policy outlines how we collect, use, and protect the personal information you provide when using our services. By visiting our website or using our services, you agree to the practices described below.

1. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, home address, and payment details.
• Pet Information: Pet name, breed, age, medical history, and special care requirements.
• Booking Information: Appointment dates, times, and service preferences.
• Website Usage Data: IP address, browser type, pages visited, and interactions with our website.

2. How We Use Your Information
We use the information we collect to:

• Provide and manage grooming services tailored to your pet’s needs.
• Process payments and confirm appointments.
• Communicate important updates, promotions, and service reminders.
• Improve our services, website functionality, and customer experience.
• Comply with legal obligations.

3. Sharing Your Information
We respect your privacy and will not sell your personal information. We may share your information only in limited circumstances:

• With trusted service providers assisting in operating our business (e.g., payment processors, IT services).
• When required by law or legal process.
• To protect the rights, property, or safety of Rocky’s Groomers, our customers, or others.

4. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no method of transmission or storage is completely secure.

5. Your Rights
You have the right to:

• Access and review your personal information.
• Request corrections or updates to your information.
• Request deletion of your personal data, subject to legal or contractual requirements.
• Opt out of marketing communications at any time.

6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience, analyze website usage, and provide personalized content. You may adjust your browser settings to refuse cookies, but some features may not function properly.

7. Children’s Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under this age. If we become aware that we have collected information from a child without parental consent, we will take steps to delete it.

8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us.